Knight-Swift Warehousing & Fulfillment Blog

How to Select the right 3PL Partner for your B2B Distribution Network

Written by Knight-Swift Warehousing & Fulfillment (KSWF) | Nov 18, 2025 3:11:14 PM

Are you feeling overwhelmed by pricing data from various warehousing and fulfillment providers during this Q4 RFP season? Despite having the data, how confident are you in finding a partner to help your business grow in 2026?

After all, you're not just after more storage space. Ultimately, you’re seeking a flexible solution that will enhance your competitive edge with customers, streamline order fulfillment, and protect your budget amid shifting demand and operational conditions.

So, instead of viewing B2B fulfillment as a cost center to maintain the status quo, let’s focus on what to look for in a partner that will foster growth.

  1. Ready-made integrations

When your fulfillment partner’s systems don’t connect cleanly with your ERP, WMS, TMS, or ordering platforms, the result is predictable: order delays, inaccurate inventory data, manual workarounds, and billing errors that slow your business down.

At KSWF, our warehouse management platforms (Logiwa IO and Softeon) are built with modern integration capabilities, including RESTful APIs and support for EDI. These tools allow us to exchange real-time data with your systems, whether through pre-built connectors, custom API solutions, or WMS-driven reporting dashboards.

Our technology teams work directly with customers to evaluate integration needs, determine the most efficient connection path, and ensure the right data flows without interruption. And because consistent, accurate data unlocks performance, our platforms also support robust reporting and auditing tools designed to identify process gaps and improvement opportunities quickly.

 

  1. Flexible labor

Labor challenges are persistent in warehousing. With turnover rates exceeding 46% in warehouse jobs, staffing internal operations is an expensive and time-consuming gamble.

This is where a reliable fulfillment partner becomes your strongest ally. Leading providers, like Knight-Swift Warehousing & Fulfillment, succeed at recruiting, training, scheduling, and retention. They scale up labor and workforce management systems during peak seasons and scale down during slower periods.

When you outsource warehousing to a partner with a strong workforce culture and an optimized labor strategy, labor costs become a predictable, clearly defined expense, helping your budget stay on track through fluctuations in the business cycle.

 

  1. Location and coverage

Location is crucial in logistics — but it’s about more than just bringing your distribution network closer to your customers. When choosing a B2B warehousing and fulfillment partner, their infrastructure must keep your supply chain strategically connected at every stage — from ports and rail to highways and the last mile to customers.

Consider the example of a B2B packaging company with an online retailer customer. To serve its customers’ distribution centers, the company wants a nearby warehouse and a short-haul shuttle service to reduce transportation costs and significantly boost on-time delivery rates.

Choosing a 3PL that can provide a localized fulfillment network like this will reduce delivery times and freight costs while helping you meet customer SLAs. Fulfillment providers with multi-mode networks, like Knight-Swift, specialize in positioning your inventory closer to demand and leveraging company-owned transportation networks to rebalance your inventories and deliveries as markets shift.

For example, Knight-Swift recently announced that its warehousing and fulfillment services provide nationwide coverage for LTL shipments through the unified AAA Cooper transportation network.

 

  1. Market stability

Your fulfillment provider shouldn’t be a source of doubt. In a transportation and logistics market affected by bankruptcies, inflation, and capacity fluctuations, it’s crucial to partner with a resilient operation.

Financial stability might not be glamorous, but it’s crucial. A provider with solid financials, varied revenue sources, and a proven track record is better prepared to keep your business operating smoothly.

Understanding how a 3PL is managed is essential, as it affects not only its financials but also its safety record, employee satisfaction, and customer retention. With a financially strong warehouse and fulfillment partner, you can plan confidently for the future, knowing your network can handle market pressures.

 

  1. Automation roadmap

McKinsey research shows that most warehouse automation projects fail to meet ROI expectations when implemented without scale. An experienced fulfillment partner can help you avoid technology investment traps.

Most B2B companies lack the shipping volume to justify capital investments in technology such as robotic picking and AI-powered slotting and forecasting. 

Partnering with a B2B fulfillment provider that has expertise in analyzing and scoping automation projects will keep you from bleeding-edge technology. Providers like Knight-Swift can assess your order profiles, product dimensions, SKU velocity, and more to apply the appropriate levels of automation at each stage of your growth, maximizing efficiency and accuracy.

 

A partner that grows with you

B2B fulfillment is about more than rates. It’s about building a supply chain that can flex, scale, and compete in a volatile market. The right partner will offer more than just storage space; they bring all the tools, people, locations, and infrastructure to help your business thrive.

As you evaluate bids this Q4 season, don’t get lost in cost comparisons. Ask the tough questions to ensure your fulfillment network doesn’t impede growth. Instead, make it a launchpad.

If you’re looking for a partner that brings stability, flexibility, and technology-driven performance to the table, Knight-Swift Warehousing and Fulfillment is ready to help. With integrated systems, a scalable labor model, strategic locations, and a fulfillment network backed by the nation’s largest transportation provider, we don’t just move your freight — we move your business forward.

Contact our team below.